Help Center

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  • How I collaborate with others?

  • You can add other users and access them with a particular WordPress user role ( editor, author, etc ). Then you can go to Helpie Settings -> Core to assign publishing capabilities to these roles.

  • Does the table of contents show article headers?

  • Yes, the table of contents shows the headers inside the article when you navigate to that article. You can control this in Helpie Settings -> Components.

  • Can I restrict user access to topics?

  • Right on, you can! Just go to Helpie Settings -> User Access. You have all the restriction features you need.

  • Can I reorder the topics?

  • Absolutely. You can order your topics in any way you want. You can also choose the order based on alphabetical or recency or number of articles in a topic.

  • How can I add this FAQ to my Knowledgebase?

  • You can use our free FAQ plugin to add the FAQ to your Knowledgebase. You can get it for free here:

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